Tekstac partnered with People Matters for an engaging roundtable on the evolving role of Learning & Development in the age of AI. The session explored how organizations can move beyond traditional learning models to create adaptive, human-centered learning ecosystems. 

The discussion brought together L&D leaders and practitioners to share insights on redefining success metrics, building AI literacy, and designing learning that’s both data-driven and deeply human. 

Key Takeaways 

• L&D must evolve from reactive responders to transformation architects. 
• Learning needs to be personalised and adaptive. 
• It’s time to adopt new success metrics, measuring capability shifts, confidence, and outcomes, not just completion rates. 
• Building AI literacy across the workforce is essential for future readiness. 
• The future of L&D lies in balancing technology with empathy using AI to enable, not replace human growth.