How a Fortune 500 Tech Giant Transformed Its Workforce with Tekstac’s Upskilling Programs
October 14, 2024
Client Identity: Who Trusts Us?
Introducing our esteemed client: A premier technology company based in the USA, employing over 300,000+ individuals worldwide.
However, like many organizations today, they are facing a constant challenge of how to identify, select, and onboard diverse talented employees across departments and specialized positions.
Because they are a large company with over 300000+ employees, they had no choice but to become very structured to create a talent acquisition pipeline mainly in product development and niche technologies.
The traditional recruiting techniques were slow, expensive, and inefficient as they often failed to deliver the right qualified candidate.
In December 2019, Tekstac was engaged by the company to develop customized programs to address skill and assessment at various talent acquisition phases. These programs targeted three key learner categories:
- Pre-hiring
- Pre-onboarding
- Post-onboarding
The initiative aimed to upskill over 11,00,00+ learners globally.
Facing the Giants: Identifying Key Challenges
Navigating the complexities of talent acquisition and onboarding posed significant hurdles for the company. Below are the key challenges identified in the engagement with Tekstac:
1. Talent Identification and Assessment
It required a fast method to screen out highly suitable candidates from a pool of more than 30,000+ pre-final year graduates from affiliated colleges.
Conventional recruitment and selection approaches were expensive and time-consuming, and employers were frequently unable to reach the best talents for positions in product creation and specialized technology fields.
2. Pre-Onboarding Skilling
As 40,000+ students pass pre-onboarding yearly, it was important for the client to verify that the candidates were equipped with the required skills before joining the organization.
The challenge was to develop an integrated, self-paced learning process for the graduates to acquire skills in key technologies such as Java,.NET and Python.
3. Effective Onboarding for Fresh Graduates
The company employed 40,000 fresh graduates every year & managing them proved to be a massive task. This particular client asked us to develop an affordable model for training these graduates, without compromising the value or efficiency of the training program.
4. Trainer Engagement and Cost Optimization
Maintaining high-quality training across different learning streams requires higher costs. The client needed a well-managed efficient program to drive the control of expenses across its business units without compromising performance.
How Tekstac Equips New Hires for Achievement?
Tekstac met these challenges through a range of customized, self-paced programs that were carefully designed to enhance learning outcomes, improve learner interest, and optimize expenses.
1. Custom Program for Pre-hiring Graduates
For the final year graduates of universities, Tekstac developed a custom-designed, self-paced program that included:
- Learning Content: Customized special courses that suit clients’ requirements in product development and niche technology roles.
- Skilling Labs: Hands-on labs in a tech environment allow students to learn and practice real-world skills.
- Skilling Assessments: Standard auto-evaluated assessments that provide a benchmark for identifying top talent.
- Final Assessment: A detailed evaluation that helps clients pick top talents.
Outcome:
With this tailored program the client was able to identify high-potential talents early, which led to premium offers for selected roles. The micro-certifications that have been developed increased the interest of the partner college graduates since they could now secure job offers with better pay.
2. Pre-Onboarding Initiative for Fresh Graduates
For the pre-onboarding phase, Tekstac created a custom-designed, self-paced program for 40,000+ fresh graduates who had received job offers from the client. This program integrated:
- Learning Content: Foundational courses across most learning paths, including Java, .NET, Python, and others, to ensure students were equipped with the right skills before entering their workplace.
- Labs for Skilling: Practical labs designed to help graduates gain hands-on experience.
- Skilling Assessments: Effective evaluation activities to measure the student’s progress and readiness.
Outcome:
The program allows the graduates to complete a lot of basic training before having an official start. Real-time progress dashboards ensure stakeholders are updated, thus keeping the results aligned with the goals set. It also improved the intern preparedness across the various business sectors.
3. Post-Onboarding Initiative for Fresh Graduates
For fresh graduates who were yet to onboard into the company, Tekstac developed a customized program that included:
- 100+ Learning Paths: Covering a wide range of roles and technical skills, from core programming to niche technologies.
- Comprehensive system: Integrated Learning Content, Labs, and Assessments that ensured new hires were fully prepared.
- Program Management Tools: A tight knit program management approach gave trainers, operations, and leadership teams better control over the learning and engagement process.
Outcome:
This approach enables our clients to maintain top-quality standards while optimizing trainer engagement and cost. The program surpassed the performance goals established by business units, which meant that new hires were equipped to start contributing from day one.
Impact and Results
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Reduced Hiring Costs:
Through automation of assessments and making the overall process of identifying, skilling, and onboarding easier; Tekstac has been able to reduce hiring costs for the client by a significant amount.
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Enhanced ROI (Return on Investment):
Retention rates increased by 33% due to early identification of top talent and better engagement with pre-onboarding and fresh graduate learners. This led to a faster time-to-productivity and effectively aligned everyone with organizational goals.
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Better Quality Talent and Engagement:
The result achieved with a combination of micro-certifications, personalized learning paths, and hands-on, was a highly engaged and well-prepared talent pool.
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Scalability and Flexibility:
Thousands of learners across different regions highly benefited from the scalable and flexible programs Tekstac offered, without compromising on the quality.
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Data-Driven Decision Making:
Tekstac’s real-time dashboards for the HR and training teams allowed them to monitor and make data-driven modifications to the programs based on the desired outcomes.
Performance Outcomes
The client was able to overcome all the challenges in talent identification, skilling, and onboarding with Tekstac’s innovative & customizable solutions.
The efficient & engaging programs enhanced the return on investment in employee recruitment and ensured a constant stream of highly skilled talent, thus making the company maintain its competitive advantage amidst international trends in the global technology sector.