Client Overview

Company: A Fortune 500 Global IT Consulting Leader headquartered in the USA
Industry: Professional Services & Technology Consulting
Workforce Size: 300,000+ employees worldwide

Primary Objective:

To accelerate workforce growth and efficiency through lateral training programs for mid-level and senior employees.

As a world-renowned industry leader, the client wanted to support its employees in learning new skills and transitioning to different roles more smoothly. By offering training that prepared workers for new positions within the organization, they aimed to ensure everyone had the skills needed to keep up with the company’s evolving demands.

What was preventing our client from having a skilled workforce?

1. Skills Gap & Alignment

The organization struggled with employees hesitating to step out of their current positions to cross-train or take on new roles. Adapting to skills that differed significantly from their existing competencies proved daunting for many. Identifying skills gap and matching them to the demands of new roles added to the complexity of the challenge.

2. Inefficient Learning Mechanisms

The existing learning and development programs were generic and lacked the flexibility to cater to individual employee needs. This resulted in low engagement, poor course completion rates, and minimal skill adoption. Employees often failed to see how the training was relevant to their day-to-day responsibilities, further diminishing its impact.

3. Limited Performance Analytics

The organization faced difficulties in tracking the progress and effectiveness of their training efforts. They lacked a comprehensive solution to monitor skills in real time, assess employee performance, and gather actionable feedback to measure the success of their upskilling initiatives.

How Tekstac Powered Workforce Evolution for Future-Ready Roles

1. Role-Based Personalized Learning Paths

Tekstac’s platform provided highly customized learning paths aligned to individual roles and skills.

• Skills Gap Analysis: Auto-evaluated assessments identified employees’ current skills and mapped out clear learning goals. 
• Personalized Recommendations: Delivered customized learning paths and programs to address role-based deficiencies. 
• Flexible Learning Formats: Immersive learning was offered through bite-sized modules, which include engaging video tutorials, interactive quizzes, and scenario-based tasks, allowing employees to upskill without disrupting their workflows. 

2. Auto-evaluated Assessments for Competency Mapping

Skill Mapping and Analytics:

• Real-time data provided insights into employees’ role fitment and growth opportunities. 
• Managers could identify high-potential employees ready for lateral role transitions. 

Proctored Evaluations:

• Auto-evaluated assessments ensured knowledge retention and tested role readiness. 
• Custom rubrics allowed managers to evaluate both technical and behavioral competencies. 

3. Robust Reporting and Analytics Mechanism

Tekstac incorporated a robust reporting system that provided detailed insights into learning outcomes, progress, and performance metrics.

Real-Time Reporting Dashboards:

Senior-level managers could monitor training completion rates, assessment scores, and skill improvement in real-time. Customizable dashboards allowed leadership to track progress against KPIs such as time-to-productivity and role-skill alignment. 

Skill Analytics: 

Deep analytics identified critical skill gaps across departments and highlighted future training needs. 

Performance Insights: 

Reports linked training outcomes to on-the-job performance, helping stakeholders quantify ROI on workforce training programs. 

Compliance and Adoption Reports: 

Detailed data ensured that all employees complied with their assigned training goals while showcasing user adoption trends. This reporting mechanism allowed data-driven decisions to fine-tune training programs and ensure long-term workforce effectiveness. 

4. Creating a Culture of Continuous Learning

Tekstac enabled a continuous learning mindset through engaging tools: 

• Gamification: Leaderboards, badges, and rewards encouraged participation and completion. 
• AI-Powered Content Curation: Employees accessed the most relevant content to meet role-specific upskilling needs efficiently. 
• Self-Ownership of Learning: Interactive dashboards allowed employees to monitor progress, increasing accountability and motivation. 

Outcomes 

Tekstac’s lateral reskilling program delivered measurable results for the client, driving workforce growth and productivity: 

The Results 

Tekstac’s lateral reskilling program provided the client with a scalable, AI-driven, and data-backed approach to address workforce skill challenges. By leveraging robust reporting mechanisms, personalized learning journeys, and competency assessments, Tekstac empowered employees to transition efficiently into new roles, driving organizational productivity and growth. 

Tekstac remains a trusted partner in fostering a future-ready, agile workforce through role-specific skill development.